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Carolina Housing

Mail FAQs

How should mail be addressed for on-campus residents?

Click on What’s My Address to find a complete list of on-campus mailing addresses.

A complete mailing address is required on all MAIL (letters, packages, and overnight deliveries) sent to on-campus residents. Please use the correct address format shown:

Student’s Name

Hall Street Address, Room #/Apt. #

Chapel Hill, NC 27514

 I’m moving in during opening weekend, will I be able to pick up my mail and package(s)?

Yes! The Package Centers will be open, typically with extended hours during Move-In Week.

Can packages or letters be sent to on-campus addresses before move in?

No, do not send mail or packages to on-campus addresses before the student has moved in. If you have questions or concerns, email

When are the Package Centers normally open?

Morrison Package Center (MPC) and Spencer Package Center (SPC) operate Monday - Friday 10 AM - 6:30 PM and Saturday 11 AM - 4 PM.

The Package Centers are closed on University holidays. Hours and pick-up location may vary during breaks.

Is refrigeration available for medication?

Yes, package refrigeration is available for medication. Prior to shipping, please notify to arrange for special handling.  The University is not responsible for spoiled or ruined items.

I received a delivery notification from the package carrier. Can I pick up my package?

No, you will receive an email from Housing Package Centers once your package is ready for pick-up.

We receive a high volume of mail and packages on a daily basis. We process mail and packages the same day they arrive.

At the beginning of each semester, processing times may be longer due to even higher volumes.


Can large items (futons, bikes, etc.) be shipped to on-campus residents?

Yes, but residents are responsible for transporting packages to their room. Carts are available for moving heavy, large, or multiple packages.

Which residence halls receive mail and packages at Morrison Package Center (MPC)?

Avery, Carmichael, Ehringhaus, Hardin, Hinton James, Koury, Morrison, Parker, Ram Village (1, 2, 3, and 5), Taylor and Teague.

Which residence halls receive mail and packages at Spencer Package Center (SPC)?

Alderman, Alexander, Cobb, Connor, Everett, Graham, Grimes, Joyner, Kenan, Lewis, Mangum, Manly, McIver, Old East, Old West, Residence Hall One, Thomas Ruffin, Jr., Spencer, Stacy, and Winston.

Can I have groceries delivered to the package centers?

Groceries order via Instacart, Shipt, Amazon Fresh, Postmates, or similar same-day delivery services are NOT accepted by the Package Centers or Community Office. If using these services, residents MUST be available to meet the driver outside of their residence hall to accept their delivery.

I received a package, but I am no longer on campus. What can I do?

Please contact us at to discuss your options.

Can you forward letter mail to my new address?

No, we are not a mail forwarding service. Mail received after you check-out is returned to the sender. For more information, see Mail Forwarding.

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