ResNET provides IT support in the residence halls for students and staff. If you have a technology question or need help getting connected, Residential Computing Consultants (RCCs) are student employees living in the halls so they can respond quickly. ResNET also supports the CCI printer stations located in the halls so you can easily print where and when you need to. Visit ResNET at resnet.unc.edu to learn more about their services.
The instructions for connecting to the campus network can be found at Help UNC website. The ResNET staff living in your community can also help you connect to the internet. See below for details about how to request technical support.
Wireless network access (Wi-Fi) is available in all residence halls.
ResNET provides campus residents with reliable, on-site IT support, educational programs, cutting-edge technologies and laser printing stations – all right in your residential community, all for FREE!
To request support:
Visit http://help.unc.edu to search the Knowledgebase, open a Support Ticket or use UNC Live Chat.
Call 919-962-HELP and request on-site support.
All residents have access to free high-speed wireless internet access (Wi-Fi) within the residence halls.