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Carolina Housing

ResNet

ResNET provides IT support in the residence halls for students and staff. If you have a technology question or need help getting connected, Residential Computing Consultants (RCCs) are student employees living in the halls so they can respond quickly. ResNET also supports the CCI printer stations located in the halls so you can easily print where and when you need to. Visit ResNET at resnet.unc.edu to learn more about their services.

Internet Access

Getting Connected

The instructions for connecting to the campus network can be found at http://help.unc.edu. The ResNET staff living in your community can also help you connect to the internet. See below for details about how to request technical support.

Wireless Internet

Wireless network access (Wi-Fi) is available in all residence halls.

Cable Television

All residence hall rooms and apartments are equipped with free digital cable television. There is (1) HD-CATV connection per room or apartment. Customers need an HDTV with a QAM-capable tuner to view all of the digital and HD channels.

View the channel lineup

View our CATV FAQs

To report television outages or request assistance with your cable service, contact ResNET.

Request Technology Support

ResNET provides campus residents with reliable, on-site IT support, educational programs, cutting-edge technologies and laser printing stations – all right in your residential community, all for FREE!

To request support:

Visit http://help.unc.edu to search the Knowledgebase, open a Support Ticket or use UNC Live Chat.

Call 919-962-HELP and request on-site support.

Utilities

All residents have access to free high-speed wireless internet access (Wi-Fi) within the residence halls. Residents also receive free cable television in their rooms, including an extensive list of HD channels and Stream2 – our own streaming cable service. Click here to see the whole channel lineup: its.unc.edu/service/cable-tv-channel-lineup/.

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