A complete mailing address is required on all MAIL (letters, packages, and overnight deliveries) sent to residents. Please use the correct address format shown below.
Resident's Name
Hall Street Address, Room # / Apt. #
Chapel Hill, NC 27514
No. Do not send mail or packages to your on-campus address before you move in.
If you have questions or concerns, please email [email protected] to discuss your options.
Yes! Typically, all three Package Centers re-open in August during Move-In Week with extended hours.
Check the Mail & Package Pickup page before having mail (letter mail, packages, and overnight deliveries) sent to campus.
Typically, all three packages re-open before classes start in January. You may send mail or packages to your on-campus address once all three Package Centers re-open.
Check the Mail & Package Pickup page before having mail (letter mail, packages, and overnight deliveries) sent to campus.
All Package Centers accept stamped letter mail and pre-paid packages. There are also several US Postal Service collection boxes around campus where your mail can be dropped off.
There is a Postal Service store on the third floor of the Student Stores which sells postage and packing materials. They also accept outgoing mail.
All main campus Package Centers operate Monday – Friday, 10 AM – 6:30 PM and Saturday, 11 AM – 4 PM.
The Package Centers are closed on University holidays. Hours and pickup location may vary during breaks. Always check your Housing Package Center email for the most up-to-date information.
Typically, the Package Centers are open during break periods, but with reduced operations and special hours. Always check your Housing Package Center email for the most up-to-date information regarding pickup location and operating hours.
Visit Mail and Package Pickup for more details concerning operational changes during these break periods.
Yes, package refrigeration is available for medication. Prior to shipping, please notify [email protected] to arrange for special handling.
The University is not responsible for spoiled or ruined items.
No, residents will receive an email from Housing Package Centers ([email protected]) once their mail is ready for pickup. Mail and packages will be checked-in to the resident the same day they are delivered.
Note that the Package Centers receive a high volume of mail and packages daily. At the beginning of each semester, processing times may be longer due to even higher volume.
Yes, but residents are responsible for transporting packages to their room. Carts are available for moving heavy, large, or multiple packages.
Ehringhaus, Hinton James, Horton, Koury, Ram Village 5, and Taylor.
Avery, Carmichael, Craige, Craige North, Hardin, Morrison, Parker, Ram Village 1, 2, and 3, and Teague.
Alderman, Alexander, Cobb, Connor, Everett, Graham, Grimes, Joyner, Kenan, Lewis, Mangum, Manly, McClinton, McIver, Old East, Old West, Thomas Ruffin, Jr., Spencer, Stacy, and Winston.
No, food (such as restaurant deliveries) or groceries ordered via InstaCart, Shipt, Amazon Fresh, Postmates, or other similar same-day delivery services are NOT accepted by the Package Centers or Community Office.
If using these services, residents MUST meet the driver outside their residence hall to accept their delivery.
To ensure you receive your mail after you check out, you must update your address directly with any person or company that routinely sends you mail. For instance, send a text or email to update friends and family about your new address. Log into your accounts online to update your mailing address. Here are some examples of the accounts we are referring to:
While you’re online, be sure to opt-out of paper statements.Signing up for online statements saves time, reduces waste, and eliminates unnecessary trips to the package center!
Mail received after you check-out is returned to the sender.
Please be aware that the Post Office will not process mail forwarding requests for on-campus addresses. It is important that residents update their mailing address with people and companies who routinely send them important mail.
If you have questions or concerns about a specific piece of mail, please email [email protected] to discuss your options.