Employment Opportunities

Employment Opportunities
Baity Hill CSR - Package Center

The Customer Service Representative (CSR - Baity Package Center) is the first point of contact for residents who have received packages at Baity Hill, located on the south side of campus off of Mason Farm Road. CSRs are responsible for interacting with all the delivery companies that drop off packages to Baity Hill, ensuring that all packages are properly logged into the system and then properly scanned and given to the appropriate resident. Available hours for work are from 1:00pm-6:00pm Monday-Friday and Saturdays from 10:00am-2:00pm. We prefer shifts of 1pm-3pm or 3pm-6pm if unable to do the entire day's shift. Anyone applying must be a UNC student to be eligible to apply.

Qualifications

The Customer Service Representative position may be filled by a full-time undergraduate, graduate or professional student. CSRs must demonstrate excellent customer service and listening skills, reliability, attention to detail and the ability to multi-task.

Compensation

Carolina Housing provides Customer Service Representatives with an hourly wage of $8.00.

Timeline

Applications will be accepted and interviews scheduled on a rolling basis until all positions are filled.

Application

To apply for this position at Baity Hill Package Center, email your resume directly to Alena Beasley at abeasley@unc.edu.

Community Manager

Community Managers (CMs) work to create an inclusive on-campus housing environment that promotes personal development, citizenship, involvement, and leadership through the practice of Community Immersion. CMs serve as a resource for RA and OA staff and students in their community as well as a role model at UNC Chapel Hill. CMs are assigned to traditional residence halls, suite style complexes, or apartment buildings and may be asked to hold a collateral assignment. CMs are supervised by a Community Director (CD)

CMs serve as a leader in the department as a whole and in their specific community. In doing so, CMs will serve as a role model to mentor and supervise OA and RA staff members in their roles by helping them to develop positive residential communities. This includes but is not limited to: form appropriate resident relationships, train staff on desk procedures, management of receipts and budgets, help to actualize the spirit of Community Immersion, facilitate opening and closing procedures, and support crisis management efforts. CMs actively work with the Leadership Team to develop a positive team dynamic among their OA and RA staff. This may include but is not limited to: facilitation of trainings and workshops, assistance in leading weekly staff meetings, meet with staff members on individual basis as needed, and fostering a positive attitude regarding Carolina Housing and community initiatives.

The CM role is not a traditional 8-5/M-F job. Actual hours of work vary based on the need of the department (ex: Halloween, popular sporting events, inclement weather, training, opening, closing, staff selection, end of year award ceremony, unforeseen circumstances, etc.) and includes some evenings and weekends. CMs are required to attend all training activities while employed. All leave time must be approved by their supervisor.  CMs are expected to assist Community Director in facilitation of all residence hall openings and closings, including Fall semester, Thanksgiving Break, Winter Semester, Spring Break and Spring Semester/Commencement closing. 

Qualifications

  • CMs must have one year experience employed by Carolina Housing as either an OA, RA, or RAM.
  • CM applicants must have support from your current, or most recent Community Director Supervisor, to return to your current position during your 2018/2019 Fall Evaluation. Please inform your supervisor that you are applying for an LT position so you can begin a conversation about your application and CD support before the application closes. 
  • CM applicants should list their current or most recent Community Director Supervisor as a reference in their application. 
  • Students employed by Carolina Housing must be enrolled as full-time students, will not be employed on a permanent full-time basis, and will not occupy a classified position. Student staff is “at will” and not eligible for layoff priority employment or severance pay and may be terminated at any time without additional compensation. A lapse in student status occurs during breaks (winter and summer) when an employee is not enrolled in courses. A lapse resulting from course scheduling does not affect employment eligibility, though it will subject the employee to FICA tax deductions.
  • All employees must maintain good financial, disciplinary, and academic standings with the University.
  • All employees must maintain a cumulative GPA of 2.50 or higher at the time of appointment and throughout employment, be in good disciplinary standings with DHRE, and may be required to complete a required background check to University satisfaction. Good disciplinary standing with Carolina Housing means having neither an active sanction of judicial probation or higher with the department. This appointment may be rescinded if a criminal background check discloses information that affects this hiring decision.
  • CMs must maintain appropriate balance while in this position, meaning no more than 40 hours of involvement per week (including 20 hours for the CM position, academic credit hours, and other campus involvement). CMs may take no more than 18 credit hours per semester. CMs may not hold a second part-time job or unpaid opportunity (internship, assistantship, student teaching, etc) without written approval from both their supervisor and Assistant Director.  CMs will review outside commitments with their CD and determine if written request & approval is needed. CMs are encouraged to take part in their own development to ensure they are getting the most from the experience.
  • CMs must report to campus on July 28, 2019. CMs must be present for training and opening July 29, 2019 - August 19, 2019. If you are a graduate student, be sure to check your academic calendar to ensure that you will be available for training and opening. These dates are mandatory.

Compensation

Carolina Housing provides Community Managers (CM) a compensation package that includes:

  • A stipend payment of $8,000 per academic year that will be divided into 10 equal payments and paid out monthly on the last business day of the month (except December). The stipend is prorated and the number of payments decreases if hire date is after August 1.
  • $200 per semester is transferred to the CM’s UNC OneCard meal flex account. This is taxable compensation. The amount is prorated if hired after the first day of classes or if employment ends before the last day of classes. If employment is discontinued early, the portion of meal plan money associated with days not worked is recovered by Housing and is not taxable compensation.
  • A single furnished room at a discounted rate not to exceed $710 per semester, unless housing shortages requires the assignment of a roommate.

* Carolina Housing encourages applicants and employees to consider if this compensation package will affect their financial aid package. Please contact Scholarships and Student Aid, 962-4170 for information on eligibility for aid and employment.

Selection Process

  • Conversation with CD during Fall evaluation
  • Complete application at uncch.erezlife.com, December 18, 2018 - January 18, 2019
  • Interviews offered to selected candidates

Click here for specific up-to-date deadlines

Conference Assistant

The Conference Assistant (CA) support the Coordinator for Conference Operations with planning and training for summer staff, preparation of welcome books, floor plans, creating inventory lists, and maintaining orderly storage rooms in multiple locations. CA's also work with the Assistant Coordinator for Conference Operations on upkeep of the guest apartments and special projects as directed by the Conference Operations team. Previous Conference Operations experience strongly preferred. 

Qualities of Applicant:

  • Extremely organized
  • Detail oriented
  • Excellent Computer Skills
  • Willing to work 10-15 hours/week
  • Available Spring and Summer semesters
  • Friendly
  • Able to work flexible hours between 8:00am and 5:00pm M-F

Compensation

Pay Rate: $7.75/hour

Contact

Susan Rhody, Coordinator for Conference Operations, rhody@email.unc.edu

How to Apply

Drop off resume and expected academic schedule for Spring semester to Susan Rhody at the Carolina Housing office in the Student and Academic Services Building (SASB) North, Suite 1213.

Timeline

Application opens/Interviews conducted: August
 

Click here for specific up-to-date deadlines.

Office Assistants

Office Assistants (OAs) work to create an inclusive on-campus housing environment that promotes personal development, citizenship, involvement, and leadership through the practice of Community Immersion. OAs serve as a resource for students in their community and as a role model at UNC Chapel Hill. OAs are assigned to traditional residence halls, suite style complexes or apartment buildings and are supervised by the Community Director (CD) and the Community Manager (CM).

Hours of work vary based on the need of the department and community (ex: Halloween, popular sporting events, inclement weather, training, opening, closing, staff selection, unforeseen circumstances, etc.) and includes some evenings and weekends. After providing a schedule of availability, a supervisor will determine the specific work schedule. All leave time must be approved by their supervisor. OAs are required to attend all training activities while employed.  OAs are expected to work all residence hall openings and closings, including Fall semester, Thanksgiving Break, Winter Semester, Spring Break and Spring Semester/Commencement closing. 

Qualifications

  • Students employed by Carolina Housing must be enrolled as full-time students, will not be employed on a permanent full-time basis, and will not occupy a classified position. Student staff is “at will” and not eligible for layoff priority employment or severance pay and may be terminated at any time without additional compensation. A lapse in student status occurs during breaks (winter and summer) when an employee is not enrolled in courses. A lapse resulting from course scheduling does not affect employment eligibility, though it will subject the employee to FICA tax deductions. State policy requires temporary staff employees to be at least 18 years of age, and State law requires the University to have these individuals indicate their compliance with the Federal Military Selective Service Act.
  • All employees must maintain good financial, disciplinary, and academic standings with the University.
  • All employees must maintain a cumulative GPA of 2.00 or higher at the time of appointment and throughout employment and be in good disciplinary standings with Carolina Housing. Good disciplinary standing with Carolina Housing means having neither an active sanction of judicial probation or higher with Carolina Housing. 
  • Each OA should strive to maintain a balance not only with the role but with their personal and academic lives.  OAs are encouraged to take part in their own development to ensure they are getting the most from the experience.  OAs can work up to 25 hours per week and should not exceed 30 hours per week at any time. These work hours include any employment outside of the department within the University.

Compensation

Carolina Housing provides Office Assistants (OAs) a compensation package that includes:

  • An hourly wage of $8.00 an hour paid on a biweekly schedule based on the number of hours worked captured in the Time Information Management (TIM) system. TIM training should be completed at the beginning of employment and hours worked should be recorded in the system each work day. 

* Carolina Housing encourages applicants and employees to consider if this compensation package will affect their financial aid package. Please contact Scholarships and Student Aid, 919-962-8396 for information on eligibility for aid and employment.

    Application:
    Apply at uncch.erezlife.com. (If the link is not working, please copy and paste this in your browser: uncch.erezlife.com) 

    • Once you have clicked the link, you will be prompted to input your UNC Onyen and password.
    • Once the site opens, navigate to the left hand side and select "My Job Profile" to create or complete your user profile. 
    • Next, click on "Job Postings" to view all open postings and select the OA job listing to apply.
    • Once you have submitted a completed application, you will be asked to log back in on to sign up for an interview.

    Timeline:
    The OA application opens at various times throughout the year depending on staffing needs. We will fill our staff for the Fall with candidates from the first round of applicants at the beginning of the semester; if there are any vacancies at different points in the year, we will open up the application again. Applications will be accepted and interviews scheduled on a rolling basis until all positions are filled.

    Click here for specific up-to-date deadlines.

    The professional positions page helps you research our department and understand what role you might be interested in applying for when a position opens up. Please note that this is not an active listing of current openings.

    Resident Advisor

    What is an RA?

    The Resident Advisor (RA) is a full-time, undergraduate or graduate student who – under the supervision and direction of the Community Director – serves as an educator, counselor, administrator, role model, friend, and team member for the residents of a floor or wing in a residence hall.

    The RA works to create and maintain a healthy environment for the academic and personal growth of the students within their assigned living unit. In carrying out his or her duties, the RA is expected to treat other students, supervisors, and fellow employees with courtesy and respect.

    What kinds of people apply to be RAs?

    You don’t need to have been the student body president of your high school, the captain of a sports team, or the leader of a student organization to understand what leadership is. Resident Advisors (RAs) are simply students who understand that a leader is developed, not born.

    Carolina Housing provides some of the greatest true-to-life training a student could ask for. By working for Housing, YOU could develop skills for the future, succeed academically, and make friends for a lifetime.

    What's the general timeline?

    Information sessions: November
    Application opens: Late October/November
    Interviews Round 1: January
    Interviews Round 2: January

    Specific up-to-date deadlines

    Should I apply for on campus housing?

    If you plan to live on campus whether you are offered the RA position or not:

    • Elect to sign up and complete a housing application during the regular housing application process
    • A candidate should consider this option if they are/were planning to live on campus for the 2018-2019 school year independently of their consideration to apply and interview for the RA position.
    • If selected to be an RA, we will assign you to an RA Staff Room and transfer your contract to the new RA Staff Room assignment. 

    If you ONLY plan to live on campus IF you are offered the RA position:

    • Elect not to sign up/complete a housing application during the regular housing application process until after the candidate has been notified of their offer for the RA position.
    • A candidate should consider this option if they did not originally plan to live on campus but have since been offered an RA position.
    • As a staff member that has been offered an RA position you will then complete your housing application and then our assignments team will assign you to a RA staff room. 

    Note: The Housing Application will remain open beyond the returning resident process, but your options will be limited the longer you wait to sign up for a bed space. 

    Questions not answered here?

    If the information here does not answer your questions about the position and how to apply, please contact Jess Evans at jdevans@email.unc.edu.

    More information on the Resident Advisor position is available here.

    We hope to see your application to be an RA very soon!

    Application

    Access the online application

    This link will take you to the application website where you will need to web authenticate using your Onyen and password. Once you have logged in, you will see the landing page. It will be blank as there will be no “action items” for you to complete until you begin the application. Navigate to the left hand side of the screen and select “job profile” to begin the process and create your profile. Once created you can access the “job postings” and apply for the open position. You will receive a confirmation email once you submit a completed application with any follow up steps you need to be aware of. In future visits to the site, any action items that you need to do to complete the phase of the process will be visible on the home page.


    More information on the Resident Advisor position is available here.

    Resident Advisor Mentor

    Resident Advisors Mentors (RAM) work to create an inclusive on-campus housing environment that promotes personal development, citizenship, involvement, and leadership through the practice of Community Immersion. RAMs serve as a resource for RA staff and students in their community as well as a role model at UNC Chapel Hill. RAMs are assigned to traditional residence halls, suite style complexes, or apartment buildings and may be asked to hold a collateral assignment (ex: Residential Learning Program, Community Government, Green Games, First Year Experience, DISCOVER MORE, Multicultural Advisor, Academic Peer Advocate, etc.). RAMs are supervised by a Community Director (CD).

    RAMs serve as a leader in the department as a whole and in their specific community. In doing so, RAMs will serve as a role model to mentor RA staff members in their roles by helping them to develop positive residential communities. This includes but is not limited to: forming appropriate resident relationships, assisting RAs in the development of programmatic efforts, helping actualize the spirit of Community Immersion, and supporting crisis management efforts. RAMs actively work with the Leadership Team to develop a positive team dynamic amongst their RA staff. This may include but is not limited to: facilitation of trainings and workshops, assistance in leading weekly staff meetings, meeting with staff members on individual basis as needed, and fostering a positive attitude regarding Carolina Housing and community initiatives.

    The RAM role is not a traditional 8-5/M-F job. Actual hours of work vary based on the need of the department (ex: Halloween, popular sporting events, inclement weather, training, opening, closing, staff selection, end of year award ceremony, unforeseen circumstances, etc.) and includes some evenings and weekends. RAMs are required to attend all training activities while employed. RAMs may request 12 nights away from their community each semester per approval of their supervisor.  RAMs are expected to assist Community Director in facilitation of all residence hall openings and closings, including Fall semester, Thanksgiving Break, Winter Semester, Spring Break and Spring Semester/Commencement closing.

    Eligibility

    • RAMs must have one year experience employed by Carolina Housing as an RA.
    • RAM applicants must have support from your current, or most recent Community Director Supervisor, to return to your current position during your 2018/2019 Fall Evaluation. Please inform your supervisor that you are applying for an LT position so you can begin a conversation about your application and CD support before the application closes. 
    • RAM applicants should list their current or most recent Community Director Supervisors as a reference in their application.
    • Students employed by Carolina Housing must be enrolled as full-time students, will not be employed on a permanent full-time basis, and will not occupy a classified position. Student staff is “at will” and not eligible for layoff priority employment or severance pay and may be terminated at any time without additional compensation. A lapse in student status occurs during breaks (winter and summer) when an employee is not enrolled in courses. A lapse resulting from course scheduling does not affect employment eligibility, though it will subject the employee to FICA tax deductions.
    • All employees must maintain good financial, disciplinary, and academic standings with the University.
    • All employees must maintain a cumulative GPA of 2.50 or higher at the time of appointment and throughout employment, be in good disciplinary standings with Carolina Housing, and complete the required background check to University satisfaction. Good disciplinary standing with Carolina Housing means having neither an active sanction of judicial probation or higher with the department. This appointment may be rescinded if a criminal background check discloses information that affects this hiring decision.
    • RAs must maintain appropriate balance while in this position, meaning no more than 40 hours of involvement per week (including 20 hours for the RA position, academic credit hours, and other campus involvement). RAs may take no more than 18 credit hours per semester. RAs may not hold a second part-time job or unpaid opportunity (internship, assistantship, student teaching, etc) without written approval from both their supervisor and Assistant Director.  RAs will review outside commitments with their CD and determine if written request & approval is needed. RAs are encouraged to take part in their own development to ensure they are getting the most from the experience.
    • RAMs must report to campus on July 28, 2019. RAMs must be present for training and opening July 29, 2019 - August 19, 2019. If you are a graduate student, be sure to check your academic calendar to ensure that you will be available for training and opening. These dates are mandatory.

    Compensation

    Carolina Housing provides Resident Advisor Mentors (RAM) a compensation package that includes:

    • A stipend payment of $8,000 per academic year that will be divided into 10 equal payments and paid out monthly on the last business day of the month (except December). The stipend is prorated and the number of payments decreases if hire date is after August 1.
    • $200 per semester is transferred to the RAM’s UNC OneCard meal flex account. This is taxable compensation. The amount is prorated if hired after the first day of classes or if employment ends before the last day of classes. If employment is discontinued early, the portion of meal plan money associated with days not worked is recovered by Housing and is not taxable compensation.
    • A furnished room at a discounted rate not to exceed $710 per semester, unless housing shortages requires the assignment of a roommate. 

    * Carolina Housing encourages applicants and employees to consider if this compensation package will affect their financial aid package. Please contact Scholarships and Student Aid, 962-4170 for information on eligibility for aid and employment.

    Selection Process

    • Conversation with CD during Fall evaluation
    • Complete application at uncch.erezlife.com, December 18, 2018 - January 18, 2019
    • Interviews offered to selected candidates

    Timeline

    Click here for specific up-to-date deadlines.

    Residential Computing Consultants

    RCCs provide in-room network computing support for those living in campus residence halls. In addition to their technical support, RCCs develop programs integrating technology and community in various ways.

    Students work for ResNET in two types of positions:

    • Residential Computing Consultants (RCCs)
    • Senior Residential Computing Consultants (SRCCs) - SRCCs provide a middle level of management between the full-time staff and the RCCs. They are responsible for making tech support assignments to their staff of RCCs, distributing important information to their staff, holding monthly meetings, and reporting on RCC performance to the full-time staff.

    Apply Now

    Residential Learning Program Student Coordinator

    As student coordinator, your primary responsibility and role is shared oversight of the operation of your Residential Learning Program with the Community Director (CD). Student coordinators have the unique opportunity to develop learning outcomes and meaningful programs in support of the Residential Learning Program mission and goals.

    Position Description

    Administration

    • Serve on the advisory council.
    • Preside over hall meetings and develop an agenda for each meeting.
    • Create/maintain an operations binder (electronic and/or paper). The binder should include flyers, community plan, organizational structure, budgets, correspondence, photos, and other supporting materials.
    • Complete an End of the Year report to be passed on to the next Coordinator.
    • In coordination with the Community Director, oversee funds allocations.
    • Attend weekly or bi-weekly meetings with your CD.
    • Attend once-a-month development sessions.

    Recruitment

    • Co-coordinate recruitment and selection of new and returning members.
    • Co-coordinate room assignments for new members.
    • Assist with the new student coordinator selection process.
    • Co-coordinate a Residential Learning Program Open House to be hosted for all campus.

    Program Development

    • Collaborate with the Community Director to develop learning outcomes and meaningful programs based on the learning community focus.
    • Review the mission and goals to make sure the community is successful in reaching these.
    • Lead programming efforts in the learning community.
    • Plan and implement community programs and activities.
    • Coordinate and advise in-community programming committees and student mentors.
    • Assist with developing and implementing community assessments.
    • Provide service opportunities relevant to community.

    Other Student Coordinator Responsibilities

    • Be a role model in the community.
    • Student coordinators monitor program participation and work with the Community Director to address members falling below the minimum level of participation.
    • Actively participate and support community programs and activities.
    • Represent the learning community across campus.
    • Participate in learning community student coordinator orientation, training, and centralized meetings.
    • Work cooperatively with residence hall student staff; including Resident Advisors, Community Managers, Office Assistants, Resident Advisor Mentors, Community Government and other Student Coordinators of programs housed within the same community.
    • New Student Coordinators will be required to move in the first day of student training.

    Compensation

    • $300 per semester on UNC One Card Flex Account.  This is taxable compensation.
    • A single or double furnished room, depending on the RLP community and room availability, at a reduced rate per semester.

    How to Apply

    • Visit uncch.erezlife.com
    • Create a user profile
    • Select “Job Postings” from list at left
    • Select “Student Coordinator”
    • Complete and submit the application

    General Timeline

    • Application opens: January
    • Interviews: March
    • Start date: April

    Specific up-to-date deadlines.

    Questions

    If you have any questions, please contact Stacey Parker

    Academic Year Positions

    These dates will be updated as they become available.

    Resident Advisor (RA)