ALL mail, packages, and overnight deliveries must be addressed like this:
Student's Name (the full name as it appears on your OneCard)
Residence Hall Street Address, Room Number
Chapel Hill, NC 27514
Use the What's My Address tool for assistance.
Yes, always use your residence hall address for all mail and packages including overnight deliveries. Because the package centers do not open until 11 a.m. on Saturdays, packages sent for overnight delivery on Saturday may not be delivered until Monday.
Please do not send packages to arrive at your campus address before August 14, 2017.
Please do not send letters to arrive at your campus address before August 22, 2017.
Please do not send letters or packages to arrive at your campus address before January 7, 2018.
Yes! All Package Centers will be open during move-in for your convenience. Visit the Package Pickup page for updated hours of operation.
Morrison and Spencer Package Centers are open Monday – Friday from 10 a.m. – 6:30 p.m. and Saturday from 11 a.m. – 4 p.m. The package centers are not open on Sundays or University holidays, and hours may vary during break periods.
Residents can expect mail delivery by 5:00 p.m., Monday through Saturday. Mail is delivered to your mailbox in your residence hall or community mailroom. Your room key will open your mailbox. The Post Office does not deliver on Sundays and Federal holidays. Mail service varies during break periods.
Packages and overnight deliveries are automatically routed to the package center zoned for your building. Remember: always use your residence hall address for all mail and packages, including overnight deliveries.
Please notify the Residential Communication Services Manager at 919-962-3695 ahead of time to arrange for special handling.
NO! An email from a carrier (UPS, FedEx, DHL, Post Office) or a vendor (Amazon, etc.) does not mean that the package is available to you. When a package is ready for pick up, you will receive an email from firstname.lastname@example.org.
Please understand that we receive a very high volume of packages on a daily basis. Each package is processed on the day it arrives. At the beginning of each semester, processing times may be longer due to high volumes.
Yes! Your OneCard or photo I.D. is required every time you pick up a package.
No. Packages will not be released to roommates, family, friends, etc. Only you may pick up your own package(s).
Yes, however, you are responsible for transporting it to your room. Carts are available to assist in moving heavy, large or multiple packages from the package center to your residence hall.
No, all packages and overnight deliveries are automatically routed to the package center zoned for your building. You will be responsible for transporting your packages to your room. Carts are available to assist in moving heavy, large or multiple packages from the package center to your residence hall.