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Carolina Housing

Spring 2021 Housing & Move-In FAQs

*Some questions and answers listed below are directly from the Carolina Together web site's "Housing and Dining" section and are displayed via the Carolina Housing web site as an additional way for students and parents/families to more easily find information.  For the full FAQ list, please visit the Carolina Together Website.

For additional Move-In Information visit our Move-In and Move-Out page.

Full Announcement - Spring '21 Housing Updates

Dear Carolina Housing current and future residents, 

As announced in the October 23 message from the Chancellor and Provost, we look forward to welcoming some students back to campus for spring semester 2021. After extensive consultation with campus stakeholders and public health experts, we will be offering only single occupancy rooms in on-campus housing. We anticipate housing approximately 3,500 students on campus and in Granville Towers – an increase of 2,000 students from our current on-campus residential population.   

As it has been for the fall semester, the on-campus living experience will be very different this spring, but one that will ensure an environment where our students can thrive. We want to help you to make an informed housing choice that best suits your individual circumstances. To facilitate this, we have developed two documents along with this email to provide details regarding our spring plans and anticipated conditions (Summary of Spring Housing Conditions and Additional Spring Housing Information). 

By submitting a spring 2021 housing contract, you commit to the following: 

  1. You will remain in on-campus housing regardless of the mode of instruction for your Spring 2021 classes; 
  1. You will adhere to the conditions included in the Summary of Spring Housing Conditions and in the University’s Community Standards; and 
  1. You acknowledge that failure to comply with these conditions and standards may result in the loss of your on-campus housing contract with no refund. 

The conditions and Community Standards referenced above have been carefully developed in consultation with public health experts to promote the health and well-being of every member of our community to the fullest extent possible. We will continue to expect all students to respect and follow these policies in order to keep our Tar Heel family safe. 

Housing Priority 

We aim to have an array of students from different classes, majors, and geographic locations living in our residences. If you are a current resident, your contract extends through May and your fall housing assignment will continue through to the spring (no application needed).   

The remaining residence hall spaces will allocated using the following considerations (not on a first-come, first-served basis):  

  1. Hardship
    • Students who lack access to safe, alternative housing
    • Students who lack access to reliable internet
    • Other compelling needs/hardships (financial, medical necessity, etc.)
  2. Special Circumstances
    • International Students
    • Students involved in academic/research programs that cannot be conducted remotely (Nursing Clinicals, ROTC, etc.)
  3. Currently Enrolled First-Year Students (Reminders: the first-year housing requirement is waived for this year and first-year students are not eligible for Ram Village)
  4. All Remaining Students who previously had Fall 2020 housing contracts
  5. Students who did not have Fall 2020 housing contracts

Housing Application Process 

  1. Housing application process will open on November 2, 2020 in the MyHousing portal. The application will include the process to indicate hardship or special circumstances (if applicable). 
  2. Priority deadline is Sunday, November 15, 2020 at 5:00 pm. 
  3. Applications received by the priority deadline will be processed based on the considerations listed above until available spaces are filled. Should demand exceed the number of available rooms, a random lottery will be used to determine the order in which assignments will be made. 
  4. Application will remain open after the priority deadline for other assignments based on availability. 

Spring 2021 Cancellation Policy

The cancellation penalties increase as you approach occupancy. If you wish to cancel your Housing Contract, please log into MyHousing Portal and fill out the "Housing Cancellation Request" form found online under the Online Forms section.

 *Please review the Housing Contract to see the prorated room rent schedule.

Summary of Spring '21 Housing Conditions

Re-Entry and Evaluation Testing: The University will require re-entry and regular evaluation COVID-19 testing for students during the spring semester. Residential students will be required to participate in the testing program as a condition of living on campus and continued enrollment.

Isolation and Quarantine Requirements: The University is expanding the number of quarantine/isolation spaces and ensuring that we are providing appropriate care and support resources in those locations in compliance with public health guidelines. Residential students will be required to relocate to the isolation and/or quarantine buildings if they are instructed to do so by Campus Health or the Orange County Health Department. Failure to comply with any quarantine and isolation directives will result in the loss of your housing contract for the year.

Masks/Face Coverings: In accordance with the University’s guidelines on face coverings and face masks, you will be required to wear a face covering/mask at all times while indoors in your suite/apartment and in residence hall restrooms, lobbies, elevators, stairwells, and other common areas. The ONLY place you will not be required to wear a covering/mask is in your assigned residence hall room when the door is closed. Residents who do not adhere to these guidelines will be refused service by a Carolina Housing staff member until they put on a mask. Violations of these standards may result in the loss of your housing contract for the year.

Visitation: For the health and wellbeing of residents and housing staff, visitors will not be permitted in the residence halls for any reason, with the exception of ARS-approved disability accommodations (e.g., personal health aides). Only residents officially assigned to a particular room/suite/apartment/building are permitted to be physically present in those spaces. Where applicable, residents will be allowed to enter another building in their residential community for the sole purpose of visiting the Community Office or accessing laundry facilities. Non-residents and campus residents assigned to another building are not permitted in your residence hall (including parents/family members, friends, study partners, and significant others). Residents will be permitted to bring a maximum of three Move-In Helpers (friends and family) during your move-in appointment only. Violations of this requirement may result in the loss of your housing contract for the year.

Suite/Apartment Changes: For the health and wellbeing of our residents, only department-initiated suite/apartment changes will be allowed after residents move in. This is necessary in order to minimize disruption to the family unit created in the living unit. Depending on emerging public health needs, residents may be required to relocate permanently to another room/building on relatively short notice. Residents are encouraged to bring only those belongings that are essential for the semester.

Use of Common Areas and Amenities: While most common areas in the residence halls will be closed, residents may use the opens areas in their assigned building as long as mask requirements, physical

distancing, posted occupancy limits, and other rules are followed. Some of the current protocols are as follows:

  • The elevator capacity during move-in is limited to 4 people: exclusively the resident and their move-in assistants (up to 3). During the rest of the year, elevator capacity will remain at 4 unless otherwise determined because of the elevator size and current University guidance. Where possible, stairwells will be designated as one-way. Residents who are able to use the stairs are encouraged to do so (especially those who live on lower floors).
  • Water fountains will be not be available, but ice machines and water bottle refill stations will remain functional (where possible). Residents should look for signage near these devices for further details. Additionally, vending machines will operate as normal.

ResNET Operations: ResNET student and professional staff provide individual and building-wide technology assistant to residents (printing, connection issues, etc.). Most services will be delivered remotely/virtually and, with strict adherence to mask and physical distancing requirements if in-person assistance is required.

Package Center Operations: The two on-campus package centers (located in Morrison and Spencer) each service specific residence halls. Mail and packages addressed to residents are delivered to their respective package center. Residents receive notifications when their mail is available for pick-up. The package centers may operate on a modified schedule, with strict adherence to mask and physical distancing requirements.

Community Office Operations: Each building/collection of buildings has a Community Office that serves as the hub for service delivery in the building(s). These offices will be open on a modified schedule and with strict adherence to mask and physical distancing requirements. Many services will be delivered remotely/virtually. To avoid potential issues with shared-use items, a limited number of enhancement items will be available for checkout at the start of the semester: cooking supplies, brooms, vacuums, and mallets (used to help adjust the height of the beds). Board games and other items will be added, if/when possible. Please consider the limited availability of these items as you make your plans. Updates will be provided via the hall newsletters.

Residential Staffing, Programs and Events: The residence halls will continue to have live-in staffing to help meet the needs of residential students. As the semester begins, most of the community development and educational programs in the residence halls will be virtual with very few in-person events. University-organized gatherings outside of classroom instruction are limited to no more than 25 individuals with strict adherence to mask and physical distancing requirements. The size of events may be further limited as needed to comply with public health guidelines or by the limitations of the event location. All in-person residence hall events will abide by these guidelines.

Summary of Spring Housing ConditionsDownload

Additional Spring Housing InformationDownload

Please check your UNC email regularly for communications and updates.  We encourage you to follow us on TwitterFacebook and Instagram and check our website for late-breaking announcements.  If you have any questions or need further clarification, please feel free to contact us Monday-Friday, 8am-5pm (ET) at 919-962-5401 or housing @unc.edu

Stay well and take care, 

Summary of Spring '21 Housing Conditions

Re-Entry and Evaluation Testing: The University will require re-entry and regular evaluation COVID-19 testing for students during the spring semester. Residential students will be required to participate in the testing program as a condition of living on campus and continued enrollment. See details listed below.

Isolation and Quarantine Requirements: The University is expanding the number of quarantine/isolation spaces and ensuring that we are providing appropriate care and support resources in those locations in compliance with public health guidelines. Residential students will be required to relocate to the isolation and/or quarantine buildings if they are instructed to do so by Campus Health or the Orange County Health Department. Failure to comply with any quarantine and isolation directives will result in the loss of your housing contract for the year.

Masks/Face Coverings: In accordance with the University’s guidelines on face coverings and face masks, you will be required to wear a face covering/mask at all times while indoors in your suite/apartment and in residence hall restrooms, lobbies, elevators, stairwells, and other common areas. The ONLY place you will not be required to wear a covering/mask is in your assigned residence hall room when the door is closed. Residents who do not adhere to these guidelines will be refused service by a Carolina Housing staff member until they put on a mask. Violations of these standards may result in the loss of your housing contract for the year.

Visitation: For the health and wellbeing of residents and housing staff, visitors will not be permitted in the residence halls for any reason, with the exception of ARS-approved disability accommodations (e.g., personal health aides). Only residents officially assigned to a particular room/suite/apartment/building are permitted to be physically present in those spaces. Where applicable, residents will be allowed to enter another building in their residential community for the sole purpose of visiting the Community Office or accessing laundry facilities. Non-residents and campus residents assigned to another building are not permitted in your residence hall (including parents/family members, friends, study partners, and significant others). Residents will be permitted to bring a maximum of three Move-In Helpers (friends and family) during your move-in appointment only. Violations of this requirement may result in the loss of your housing contract for the year.

Suite/Apartment Changes: For the health and wellbeing of our residents, only department-initiated suite/apartment changes will be allowed after residents move in. This is necessary in order to minimize disruption to the family unit created in the living unit. Depending on emerging public health needs, residents may be required to relocate permanently to another room/building on relatively short notice. Residents are encouraged to bring only those belongings that are essential for the semester.

Use of Common Areas and Amenities: While most common areas in the residence halls will be closed, residents may use the opens areas in their assigned building as long as mask requirements, physical

distancing, posted occupancy limits, and other rules are followed. Some of the current protocols are as follows:

  • The elevator capacity during move-in is limited to 4 people: exclusively the resident and their move-in assistants (up to 3). During the rest of the year, elevator capacity will remain at 4 unless otherwise determined because of the elevator size and current University guidance. Where possible, stairwells will be designated as one-way. Residents who are able to use the stairs are encouraged to do so (especially those who live on lower floors).
  • Water fountains will be not be available, but ice machines and water bottle refill stations will remain functional (where possible). Residents should look for signage near these devices for further details. Additionally, vending machines will operate as normal.

ResNET Operations: ResNET student and professional staff provide individual and building-wide technology assistant to residents (printing, connection issues, etc.). Most services will be delivered remotely/virtually and, with strict adherence to mask and physical distancing requirements if in-person assistance is required.

Package Center Operations: The three on-campus package centers (located in Morrison, Hinton James, and Spencer) each service specific residence halls. Mail and packages addressed to residents are delivered to their respective package center. Residents receive notifications when their mail is available for pick-up. The package centers may operate on a modified schedule, with strict adherence to mask and physical distancing requirements.

Community Office Operations: Each building/collection of buildings has a Community Office that serves as the hub for service delivery in the building(s). These offices will be open on a modified schedule and with strict adherence to mask and physical distancing requirements. Many services will be delivered remotely/virtually. To avoid potential issues with shared-use items, a limited number of enhancement items will be available for checkout at the start of the semester: cooking supplies, brooms, vacuums, and mallets (used to help adjust the height of the beds). Board games and other items will be added, if/when possible. Please consider the limited availability of these items as you make your plans. Updates will be provided via the hall newsletters.

Residential Staffing, Programs and Events: The residence halls will continue to have live-in staffing to help meet the needs of residential students. As the semester begins, most of the community development and educational programs in the residence halls will be virtual with very few in-person events. University-organized gatherings outside of classroom instruction are limited to no more than 25 individuals with strict adherence to mask and physical distancing requirements. The size of events may be further limited as needed to comply with public health guidelines or by the limitations of the event location. All in-person residence hall events will abide by these guidelines.


Spring 2021 Housing Testing Information

New Spring Residents

Spring Housing Checklist

  • Sign up for your move-in appointment. Move-in will be by appointment only as to allow for optimal physical distancing throughout the process. Visit the in the MyHousing portal to sign-up or make changes. If you will not be returning to campus by Sunday, January 17, please email housing@unc.edu so you can be added to the late arrival list and avoid contract cancelation.
  • Make a plan NOW to get a COVID test within 5 days before your return. You can find additional details about this requirement on the Carolina Together website. This requirement must be completed prior to moving into the residence halls.
  • Prepare for your first Carolina Together Testing Program test. Please note that you must receive you first test immediately upon your return to campus. This testing will be done during your residence hall check-in at your assigned check-in location before you receive your keys.
  • Complete the Spring 2021 Information Update and COVID-19 Student Acknowledgement. As a reminder, you must log into ConnectCarolina and visit the Student Requirements Dashboard to complete two important steps no later than January 6:
    • Update your phone number for the spring semester (because you live on campus, your address will be pre-filled).
    • Complete the COVID-19 student acknowledgement.
  • All students must acknowledge they have read and will follow the COVID-19 Community Standards in order to live on campus and participate in spring classes.
  • Review the Carolina Housing and/or Granville Towers websites for additional details that will help you plan for your move-in.

The continuation of all COVID-19 residence hall protocols, the addition of the testing programs, and the expansion of our isolation and quarantine housing have been made to help ensure a successful spring semester. 

Returning Fall Residents

Spring Housing Checklist

  • Make a plan NOW to get a COVID test within 5 days before your return. You can find additional details about this requirement on the Carolina Together website. This requirement must be completed prior to moving into the residence halls.  
  • Prepare for your first Carolina Together Testing Program test. Please note that you must receive your first test immediately upon your return to campus. This can be done at the check-in location for your residence hall or at one of the campus testing sites. If you arrive by 5 pm, you must test on the day you arrive. If you return after 5 pm, you must test the following day.
  • Complete the Spring 2021 Information Update and COVID-19 Student Acknowledgement. As a reminder, you must log into ConnectCarolina and visit the Student Requirements Dashboard to complete two important steps no later than January 6:
    • Update your phone number for the spring semester (because you live on campus, your address will be pre-filled).
    • Complete the COVID-10 student acknowledgement.
  • All students must acknowledge they have read and will follow the COVID-19 Community Standards in order to live on campus and participate in spring classes.
  • Review the Carolina Housing and/or Granville Towers websites for additional details that will help you plan for your return.  If you will not be returning to campus by Sunday, January 17, please email housing@unc.edu so you can be added to the late arrival list and avoid contract cancelation.

The continuation of all COVID-19 residence hall protocols, the addition of the testing programs and the expansion of our isolation and quarantine housing have been made to help ensure a successful spring semester. 

Winter Break Housing Residents

Spring Housing Checklist

  • Prepare for your first Carolina Together Testing Program test. While you do not need a pre-arrival test, you must receive your first test before January 13. This can be done at the Student Union Testing site between January 6 and 10 from 11 am until 5 pm or one of the campus testing sites on January 11 or 12.  If you travel from campus at any point during the break, you should consult the Carolina Together website for additional guidance.
  • Complete the Spring 2021 Information Update and COVID-19 Student Acknowledgement. As a reminder, you must log into ConnectCarolina and visit the Student Requirements Dashboard to complete two important steps no later than January 6:
    • Update your phone number for the spring semester (because you live on campus, your address will be pre-filled).
    • Complete the COVID-10 student acknowledgement.
  • All students must acknowledge they have read and will follow the COVID-19 Community Standards in order to live on campus and participate in spring classes.
  • Review the Carolina Housing and/or Granville Towers websites for additional details that will help you plan for your move-in.

The continuation of all COVID-19 residence hall protocols, the addition of the testing programs and the expansion of our isolation and quarantine housing have been made to help ensure a successful spring semester.

January 9-10 Early Arrival Residents

Spring Housing Checklist

  • Make a plan NOW to get a COVID test within 5 days before your return. You can find additional details about this requirement on the Carolina Together website. This requirement must be completed prior to moving into the residence halls.
  • Prepare for your first Carolina Together Testing Program test. Please note that you must receive your first test immediately upon your return to campus. This can be done at the Student Union Testing site on January 9 and 10 from 11 am until 5 pm. If you arrive by 5 pm, you must test on the day you arrive. If you return after 5 pm, you must test the following day.
  • Complete the Spring 2021 Information Update and COVID-19 Student Acknowledgement. As a reminder, you must log into ConnectCarolina and visit the Student Requirements Dashboard to complete two important steps no later than January 6:
    • Update your phone number for the spring semester (because you live on campus, your address will be pre-filled).
    • Complete the COVID-10 student acknowledgement.
  • All students must acknowledge they have read and will follow the COVID-19 Community Standards in order to live on campus and participate in spring classes.
  • Review the Carolina Housing and/or Granville Towers websites for additional details that will help you plan for your move-in.

The continuation of all COVID-19 residence hall protocols, the addition of the testing programs and the expansion of our isolation and quarantine housing have been made to help ensure a successful spring semester. 

January 11-12 Early Arrival Residents

Spring Housing Checklist

  • Make a plan NOW to get a COVID test within 5 days before your return. You can find additional details about this requirement on the Carolina Together website. This requirement must be completed prior to moving into the residence halls.
  • Prepare for your first Carolina Together Testing Program test. Please note that you must receive your first test immediately upon your return to campus. This can be done at one of the campus testing sites. If you arrive by 5 pm, you must test on the day you arrive. If you return after 5 pm, you must test the following day. 
  • Complete the Spring 2021 Information Update and COVID-19 Student Acknowledgement. As a reminder, you must log into ConnectCarolina and visit the Student Requirements Dashboard to complete two important steps no later than January 6:
    • Update your phone number for the spring semester (because you live on campus, your address will be pre-filled).
    • Complete the COVID-10 student acknowledgement.
  • All students must acknowledge they have read and will follow the COVID-19 Community Standards in order to live on campus and participate in spring classes.  
  • Review the Carolina Housing and/or Granville Towers websites for additional details that will help you plan for your move-in.

The continuation of all COVID-19 residence hall protocols, the addition of the testing programs and the expansion of our isolation and quarantine housing have been made to help ensure a successful spring semester.

Prior to Arrival Testing FAQs

Please be sure to visit the Carolina Together website for additional Prior to Arrival FAQs. They will also have the most updated information regarding to expectations and requirements. 

Prior to Arrival Testing Availability

What if I cannot find a testing site, or have a financial hardship?

  • The goal should be to get a test if at all possible. Many states, including North Carolina, offer free or low-cost community testing programs. A list of testing resources, including free events, for North Carolina can be found at the NCDHHS COVID website.  A list of testing resources by state can be found on the U.S. Department of Health and Human Services website
  • If you cannot find a testing site, have a financial hardship or otherwise cannot access a COVID-19 test, you may apply for a waiver, which will be granted on an extremely limited basis.  
  • We expect most students will have access to free or low-cost testing in or near their community prior to returning to campus and to plan enough time to receive results before returning to campus.
  • If you choose to request this waiver you will need to obtain a test and then “stay in place” when you arrive.
  • “Stay-in-place” means staying in your residence hall room or off-campus residence and only leaving to purchase and pick-up meals and/or if you require medical attention. If you live off-campus, this may mean you need to identify alternative space if your off-campus housing is shared with others.  

Submitting Prior to Arrival Test Results

How do I determine my testing window?

  • You must conduct your test, receive the results, and upload your results within the five days immediately before your arrival, so we recommend testing on your earliest test date available.
  • For example, if you are due to arrive on Jan 13, please be sure you conduct a test between Jan 8 and Jan 12 so that you can receive and upload results on Jan 12 prior to your arrival. Remember, the turnaround times for results vary by location.
  • If you do not receive the results by the deadline to upload, you will still be permitted to move in and will be required to “stay-in-place” in your room, apartment, or off-campus living location upon return until you receive your test results from their first Carolina Together Testing Program re-entry test.  “Stay-in-place” means that you should remain in your room, apartment, or off-campus living location only leaving to obtain meals and/or medical attention and wear a mask when leaving your room. 

What if I test positive?

  • If your prior to arrival test result is positive, you should upload the result, isolate, and not come to campus. Campus Health will be in touch with them regarding a return to campus date.
  • You will be expected to participate in regular asymptomatic evaluation testing 90 days after your positive test result. 
  • If you have an inconclusive result, you will be required to “stay-in-place” in your room, apartment, or off-campus living location when you return until you receive their test results from their first Carolina Together Testing Program re-entry test.  “Stay-in-place” means that you should remain in your assigned residence hall room, apartment, or off-campus living location only leaving to obtain meals and/or medical attention and wear a mask when leaving your room.

When will Move-In start and finish?  How can I make a move-in appointment?

Move-in will occur between January 13 and January 17, 2021 by appointment only and only after the re-entry testing requirement has been met.  As with our Fall 2020 Move-In process, you must plan to adhere to the University’s Community Standards during Spring 2021 Move-In. However, with the  Jan. 7 announcement from the Chancellor and Provost, the University is delaying the start of in-person undergraduate classes until February 8 to offer students maximum flexibility as we begin the spring semester. With this in mind, Carolina Housing wants to allow you similar flexibility for your move-in date. You may still move into your assigned room at the date and time of your current appointment. Alternatively, you are welcome to modify your plans and move in at a later date, choosing one of several options provided, based on what works best for your needs. 

Alternative Move-In Dates and Instructions

Move-in for the spring semester will continue to be by appointment only to allow for optimal physical distancing throughout the process.  You may keep your current move-in appointment or change to one of the following dates:

  • Friday, January 22 from 12:00-2:00 pm
  • Saturday, January 23 from 12:00-2:00 pm
  • Friday, January 29 from 12:00-2:00 pm
  • Saturday, January 30 from 12:00-2:00 pm
  • Friday, February 5 from 12:00-2:00 pm
  • Saturday, February 6 from 10:00 am-12:00 pm or 2:00-4:00 pm
  • Sunday, February 7 from 10:00 am-12:00 pm or 2:00-4:00 pm

If you do not wish to change your existing move-in appointment, you do not need to take any further action.

If you want to sign up for or make changes to an appointment, please visit the MyHousing portal. If you select an arrival date between January 17 and February 7, your spring housing charge will be prorated accordingly.

If you are currently living on campus or are a fall resident planning to return after break, you do not need to make an appointment.  You must still comply with the other items listed below.

 

Can I bring someone to help me move in?

You can have a maximum of 3 move-in helpers. All students and move-in helpers must wear masks the entire move-in process.

Can I have more than 1 timeslot?

No, each student resident can only sign up for one timeslot.

How long is a Move-In timeslot?

Each timeslot is 2 hours.

Can I change my Move-In timeslot after I select it?

Yes, you can cancel your timeslot and select a new one up until 24 hours before your scheduled timeslot.

Can I request an Early Move-In?

If you need to request a move-in before January 13, please submit the Early Arrival Request Form found under the “Online Forms/Resources” tab within the MyHousing Portal. This form will be posted Friday, December 4, and is due on December 16.

Can I have the extra furniture in my room taken out?

Although all assignments in the Spring '21 Semester will be for Single rooms in rooms normally designated for double occupancy, no extra furniture will be moved out of any room.  Both sets of room furniture will remain inside the room.  Please refrain from putting in a Fix My Room ticket to get the extra furniture set removed. 

What is considered a "Hardship" or "Special Circumstance"?

Students who wish to remain on on campus were asked to fill out a Hardship Application. If, however, you missed the deadline and still wish to be considered, please email the housing office directly at housing@unc.edu.  The University will employ a formal review process and prioritize requests based on the following special circumstances criteria:

    • Students who lack access to safe alternative housing
    • Students who lack access to reliable internet
    • Students with high-risk family members at home
    • International students
    • Students involved in academic/research programs that cannot be conducted remotely (i.e. Nursing Clinicals, ROTC, etc.)
    • Student with on campus requirements due to participation academic work in the performing arts.
    • Other compelling needs/hardships as approved

       

  •  

How can I cancel my Housing Contract?

The cancellation penalties increase as you approach occupancy. If you wish to cancel your Housing Contract, please log into MyHousing Portal and fill out the "Housing Cancellation Request" form found online under the Online Forms section.

*Please review the Housing Contract to see the prorated room rent schedule.

Mask Requirement: What is the expectation for students wearing mask in common areas? 

In accordance with the University’s guideline on face coverings and face masks,   you will be expected to wear a face covering/mask while indoors in your suite/apartment and in residence hall restrooms, lobbies, elevators, stairwells, and other common areas. However, you will not be required to wear a covering/mask while in your assigned residence hall room with the door closed. Residents who do not adhere to these guidelines may be refused service by a Carolina Housing staff member until they put on a mask.  Willful violations of these guidelines may result in loss of privilege to live in the residence halls.

We recognize there are intricacies in expectations around mask wearing, specifically in bathrooms and kitchens. Carolina Housing expects that students will wear masks in all common areas of residential buildings. However, we understand that students will need to briefly remove their masks for hygienic reasons while in the bathroom (i.e. brushing teeth, washing face, etc). We do expect student students will wear their masks to and from the bathroom. Students must wear masks in all other common areas, including kitchens and hallways.

Mask Requirement: What is the expectation for Carolina Housing Staff, including Resident Advisors, to enforce the university mask or occupancy standards?

For all of our new expectations around health and safety, we expect there will be an adjustment period to help our students understand the guidance. In the effort to support this, Carolina Housing staff will remind students of the new expectations when we see a violation. If a student violates the policy multiple times, Carolina Housing may report the incidents to the university per the University’s Community Standards and guideline on face coverings and face masks.

If the violations are in conjunction with violations of the community living standards or University alcohol policy, students will also be referred through our Conduct Process.

Visitation & Common Spaces: What is the current visitation standard? 

For the health and wellbeing of residents and housing staff, residence hall visitation will be suspended until further notice, with the exception of approved accommodations (e.g., personal health aides).  Only residents officially assigned to a particular room/suite/apartment/building are permitted to be physically present in those spaces.  Where applicable, residents will be allowed to visit another building in their residential community for the sole purpose of visiting the Community Office or accessing laundry facilities.  Non-residents and campus residents assigned to another building are not permitted in your residence hall.  This includes parents/family members, friends, study partners, and significant others.  This does not apply to your Move-In Helpers (a maximum of three) during your move-in appointment.  Violations of this requirement may result in loss of privilege to live in the residence halls.

Visitation & Common Spaces: What is the expectation for RAs in enforcing the visitation policy in Common Spaces? 

For all of our new expectations around health and safety, we expect there will be an adjustment period to help our students understand the guidance. In the effort to support this, Carolina Housing staff will remind students of the new expectations when we see a violation. Carolina Housing staff will not be conducting random ID Checks. We are trusting and expecting our students to follow the University Community Standards.  Carolina Housing staff will respond to reports of disruptive behavior. During these incidents, if a student does not live in the community of the incident, it will be documented and they will be asked to leave.

If the violations are in conjunction with violations of the community living standards or University alcohol policy, students will also be referred through our Conduct Process.

Room Change Requests: I am not getting along with my suitemate/roommate. Can I change rooms? 

For the health and wellbeing of our residents, only departmentally initiated room changes will be allowed after residents move into their rooms.  This is necessary in order to minimize disruption to the “family unit” created in the rooms.  Depending on emerging public health needs and the need for additional campus isolation or quarantine spaces, residents may be required to relocate permanently to another room/building on relatively short notice.  Residents are encouraged to bring only the minimum number of belongings required for the semester.

Room Change Requests: My roommate or suitemate is sick. Can I move rooms temporarily or permanently? 

Unfortunately, Carolina Housing does not have the ability to move a student based on their roommate being sick. Carolina Housing only moves a student for medical need when Campus Health recommends we do so. In this situation, we relocate the sick student for a designated time period. 

Isolation & Quarantine:  Are there plans for Isolation & Quarantine of students who may be positive for Coronavirus while on campus? 

COVID-19 Isolation & Quarantine Operations:

How was the COVID-19 Isolation and Quarantine plan developed?
This plan was created and will be managed by a cross-campus coalition from the following offices: Carolina Housing; Campus Health; Carolina Dining Services; Environment, Health and Safety; UNC Police; the Office of the Dean of Students; Facilities Management; Parking and Transportation Services; Emergency Management; and Information Technology Services.  Additional guidance for the plan came from a variety of sources including the Centers for Disease Control, the Orange County Health Department, the North Carolina Department of Health and Human Services, and similar plans from other institutions.

What changes have been implemented for on-campus Isolation and Quarantine operations as we head into spring?

Much of the general operations in isolation and quarantine housing has remained the same; however, based on student feedback we have implemented the following improvements:

·        We have tripled our on-campus capacity for isolation and quarantine.

o   Craige North Residence Hall will remain the initial quarantine building. However, if a quarantine student receives a positive test while in quarantine, they will be permitted to stay in Craige North for the remainder of their time in isolation.  This saves students from having to move twice.

o   Horton Residence Hall will replace Parker Residence Hall as the initial isolation building.

o   Craige Residence Hall will be used as back up for isolation and quarantine if we begin to exceed capacity in Craige North and Horton.

·        All buildings have elevators and ADA rooms.

·        Students will be provided an increase variety and choice in the meals they receive while in isolation and quarantine.

·        All meals will be delivered to students’ door, even students in isolation who were permitted last semester to gather their meals at a communal pick up location.

·        Students will receive daily check-in phone calls from our On-Campus Isolation and Quarantine Support team.

·        Finally, students will have the opportunity to opt-in to enhanced virtual wellbeing and fitness programs.

What is Isolation Housing?
Isolation Housing is for residential students who have tested positive for Coronavirus (COVID-19).

How long will students stay in Isolation Housing?
Campus Health will advise students of how long they should remain in isolation. An isolation period will be determined depending on if/when students had an onset of symptoms.  In general, students will be in isolation at least 10 days from onset of symptoms or date of their positive test, whichever is first. 

What is Quarantine Housing?
Quarantine Housing is for residential students who were in close contact with someone diagnosed with or suspected to have Coronavirus (COVID-19). This means they have either:

  • Been within 6 feet of an infected person for more than 15 minutes cumulatively.
  • Had direct contact with infectious secretions (e.g. being coughed on, being sneezed on, sharing utensils, having sexual contact, providing medical care without personal protective equipment).
  • Currently exhibiting COVID-19 symptoms

How long will students stay in Quarantine Housing?
Campus Health will advise students of how long they should remain in quarantine. In general, close contacts quarantine for 14 days from the most recent encounter with the infectious person. People are considered to be infectious from 48 hours before their symptoms first appeared (or from the date of collection of their positive lab test if they did not have symptoms) until they are no longer required to be quarantined. Symptomatic students who are not a known close contact, will remain in quarantine until they receive a negative test or go under isolation protocol because of a positive test result. 

What about the CDC’s option to reduce quarantine time for close contacts?

While we are aware of the CDC's option to reduce quarantine, the science has not changed. Given current community spread in our area, Campus Health continues to follow Orange County Health Department guidance on quarantine requirements to help keep the entire community as safe as possible. Close contacts of infected individuals should quarantine for 14 days after your last contact with a person who has COVID-19 and consider being tested for COVID-19. Even if you test negative for COVID-19 or feel healthy, you will be asked to remain under quarantine protocol and continue to monitor for symptoms since symptoms may appear 2 to 14 days after exposure to the virus.


How does Testing and Tracing work?
Information on these topics can be found in the Carolina Together website and in the COVID-19 Testing and Tracing Plan created by Campus Health and the University Employee Occupational Health Clinic with guidance from the Orange County Health Department and UNC Health Infectious Disease specialists.

How does a student get to the Isolation or Quarantine buildings?
Students who require isolation or quarantine housing will be allowed to return to their current residence halls to retrieve items before moving in. Students will be able use P2P, a free on-demand ride service, to transport them from Campus Health to current residence hall and then to the isolation or quarantine space. While P2P will help transport residents and their belongings, the driver will not help students move their belonging into the isolation and quarantine building.  Students are also permitted to walk to isolation and quarantine buildings.

What are the restrictions while a student is in Isolation or Quarantine Housing?
To prevent students from possibly spreading COVID-19 to uninfected people, they must restrict activities and limit all movements that may put them in contact with others during their isolation/quarantine period.

·        Once students move into isolation or quarantine housing, they are not return to their regular room assignment for any reason. If they need access, they should contact Carolina Housing.

·        Students should not go to work, class, or into any public areas.

·        Students may not allow visitors, including family members or significant others, into the building/room.  

·        Students should stay in their assigned isolation or quarantine rooms. They may only leave their assigned isolation or quarantine rooms to pick up food or do laundry.  During these brief periods, they must stay at least six feet away from others in the building and wear a medical grade mask (or a cloth face covering if they don’t have a medical grade mask).

·        Students may only leave their assigned isolation or quarantine buildings to get necessary medical care. Before going to Campus Health or any medical facility, students should call the facility first.

Any violations of these requirements or the University’s Community Standards as articulated in the COVID-19 Notice and Student Acknowledgement may result in loss of privilege to live in the residence halls.

Are family members allowed to pick up students from quarantine or isolation and take them home?
Family members are allowed to pick up students from quarantine or isolation and take them home.  Students wishing to leave quarantine or isolation should first contact Campus Health to ensure that Health officials know where the student is and how to best support them.  Any visitor to campus will be required to wear appropriate PPE, including masks, while on campus.

How do students get meals while in Isolation or Quarantine Housing?
During student’s temporary stay, Carolina Dining Services will provide three meals a day, seven days a week that meet students dietary needs and preferences at no additional cost to the student. Students will be provided several options for meals and an On-Campus Isolation and Quarantine support staff will explain how the ordering process works. 

All rooms are equipped with a microwave and refrigerator and in addition to the meals provided by CDS, students are permitted to order food from outside vendors as long as the meal drop off is contactless.

How do students get medications while in Isolation or Quarantine Housing? The Campus Health Pharmacy will provide prescription and over-the-counter medication delivery to those in on campus isolation and quarantine once daily.

What medical assistance is available for students in Isolation or Quarantine Housing?
Information on this topic can be found on the Covid-19 Services website created by Campus Health.

What happens if a student’s condition worsens while in Isolation or Quarantine Housing?
UNC Police will conduct a wellness check if Campus Health becomes concerned about a student’s condition during the medical monitoring process.  If a student is too sick to remain, Campus Health will work with the student to determine available and appropriate alternatives. 

How are class absences managed while students are in Isolation or Quarantine Housing?
If students are taking in-person classes or online classes, and they are experiencing symptoms that inhibit their ability to attend classes or complete coursework, they can submit a request to the University Approved Absence (UAA) Office for up to 14 consecutive days of UAAs. Campus Health Services will assist in providing documentation needed for UAA Office to evaluate UAA requests.  UAAs will be sent to faculty as quickly as possible but may take up to 10 business days during high volume times. Additionally, students are strongly encouraged to communicate directly with their instructors that they will be unable to attend class for the time specified by their medical provider.  

What general support is available while students are in Isolation or Quarantine Housing?
Prior to moving into isolation and quarantine housing, students will receive a call from the On-Campus Isolation and Quarantine Support team.  During this call, the member of the support team will explain the move-in process and answer all questions students may have at that time.  This team will continue to call students daily, to check in and ensure that they are doing aright.

 

Upon moving in students will be provided a small care kit that contains information on specific wellness and fitness programming, which they can access while in isolation or quarantine.

 

Next, the COVID Student Care Hub will provide a follow-up email with additional resources as well as information on what to do if students need help navigating academic adjustments with faculty, experiencing financial issues as a result of their isolation and quarantine, or are having challenges meeting basic needs. 

 

Throughout their time in isolation and quarantine, if students have non urgent medical concerns, they can call Campus Health at s and get in touch with a Health Care provider.  If isolation is impacting students’ mental health, they can contact Counseling and Psychological Services (CAPS) regardless of the time of day at 919-966-3658.  Finally, students are also provided a 24/7 phone number that they can call with any concerns or unforeseen challenges. If students have an emergency and feel their immediate safety is compromised, they should call 911.

How are students informed of all this information?
Those moving into isolation or quarantine housing will receive a phone call from the On Campus Isolation and Quarantine support team as well as a fact sheet that provides information on dining logistics, package/mail delivery, emergency protocols, what to do about class and work absences, along with other important details.

How are common areas within the Isolation or Quarantine buildings cleaned?
The common areas of the buildings used for isolation and quarantine housing on campus are professionally cleaned and sanitized on a regular basis.  This cleaning includes elevators, entryway doors, hallways, and the laundry room. Students are responsible bringing trash from their rooms to hallway receptacles; the cleaning staff will remove it from the building.

How are Isolation or Quarantine rooms cleaned before and after use?
The rooms used for isolation and quarantine housing on campus are professionally cleaned and sanitized in between occupancy. Students are responsible for cleaning their own, spring assignment residence hall rooms after their period of isolation or quarantine is complete.

Are off-campus students able to go into the quarantine or isolation building if needed?
Campus Health will work with each individual student to determine the most appropriate location for quarantine and isolation. In many off-campus cases, particularly in situations where students have their own bedroom and own bathroom, their off-campus residence is going to be the optimal solution. In some cases, their permanent home is an option. In other cases, a hotel may be an option. If there are no alternatives, on-campus housing remains an option if need be. On-campus housing cannot be the primary or exclusive location for all off-campus students needing quarantine or isolation due to capacity. The three on-campus halls are primarily set aside to serve on-campus students. Students who quarantine or isolate off-campus will still receive the same level and frequency of care from Campus Health throughout their monitoring period as on-campus residents.

How do off-campus students get food, medicine, health care, etc. if they are quarantining or isolating off-campus?
The Town of Chapel Hill, Town of Carrboro, and Orange County have collated extensive resources to help local residents gain access to food, medicine, and healthcare during this time. Students who are quarantining or isolating off-campus receive outreach from COVID-19 Student Care Hub staff that includes not only this information, but additional resources for mental health support and financial assistance, as well as what to do about class and work absences. Additionally, as all student circumstances are unique, students are invited to connect with a staff member by phone or virtual meeting to discuss any concerns or challenges for which they need specific support.

 

 

UNC: COVID-19 Student Care Hub

Per the Chancellor's message on April 2, 2020, COVID-19 has disrupted our campus community in many ways. In response, UNC-Chapel Hill has established a Student Care Hub to support you, our students, as you navigate the impact of these extraordinary circumstances.  Here, you will find a place to learn more about financial resources, academic support, and health and wellness information, as well as a place to connect with those across the university that can help when needed.  

CV19 Student Care Hub was created for ALL students – undergraduate, graduate, professional or part-time – whether you are living in North Carolina or abroad.  The same strengths that brought you to Carolina — your brilliance; your work ethic; your willingness to see the best in others — will help you respond to the current moment with courage, resilience and creativity. These qualities will enable you to continue your academic success and work toward the life you want to lead.

Carolina Student Impact Fund: To Help Students Affected by COVID-19

For more details about the Carolina Student Impact Fund, click here.  

The fund will provide emergency support for various expenses, such as housing, food, travel and technology to students who are unable to meet the unexpected financial burdens resulting from the effects of the novel coronavirus.  Undergraduate, graduate and professional students who need assistance should email covidcareforstudents@unc.edu or ccfs@unc.edu.

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