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Carolina Housing Blog

Laundry Tips and Tricks

September 19, 2021

By John Credle - Carolina Housing Marketing Intern 2021-2022

Struggling to deal with the laundry machines in your community? Everyone struggles in the beginning. This is my second year of using the laundry machines and I’ve finally figured out the ins and outs of the machines. Let me give you some helpful tips and tricks to make doing laundry as easy as possible. 

1. Load Money on Your One Card 

The laundry machines do not take quarters anymore so everything will be done through your One Card. It’s also important to keep track of how much money you have left. To do this, you will have to go to the UNC GET website. Log in and you should be at your home page which will show you the balance on your Carolina Convenience Account, the account that the laundry machines will use. Under the account name section, which will show all the accounts you currently have, there is a button that says Add Funds (pictured below). Click it to add funds and have a debit or credit card ready to go. Add money to your convenience account so you can do your laundry. Remember, one wash cycle is $1 and one dry cycle is $0.50. The black boxes in the laundry rooms will be how you pay for the laundry machines. They are on the walls and have instructions with them, just make sure you get the number of the machine you are using. 

2. Checking Laundry Rooms and Wait Times 

Another great trick is to check if machines are available and how much time is left before going to the laundry room. To do this, go to the UNC Laundry Website and login. Then select on the laundry tab on the left side of your screen. Once you click on the laundry button, you will get a new menu to choose from. From that, select Room Status and choose which laundry room you want to use. From there, you can see how many washers and dryers are available, along with the time remaining on the ones in use. Additionally, if you click the “hold” button, you will be able to reserve a machine for a short time so you can ensure you have one once you get to the laundry room. 

3. Fix My Room feature

The Fix My Room feature allows for you to submit a request to get a machine fixed if it breaks in the laundry room. If a washer or dryer breaks, you’ll know because you can press the buttons and it won’t work or the screen will flash at you. Housing and Maintenance staff try to be on the lookout for broken machines, but it could take a while for them to notice; ultimately, it is everyone’s job to help get the machines fixed. When one breaks, put the pink out of order slips

on the machine so no one else uses it. Then, go to the Fix My Room request page, linked at the top of the housing website and posted in the laundry rooms, and fill out the request page. Once done, the staff will know and get to fixing the machine. Be sure to tell them what machine number is broken and any other helpful information you can think of!

4. Refund the Lost Money

When a machine breaks, it can be very frustrating, especially if you already paid for a cycle. I already helped you figure out how to get the machine fixed, but now I’ll tell you how to get your money back. To do this, go to the UNC Auxiliary Services Website. From there, click on the “Contact Us” button. Then, fill out all the boxes provided. Additionally, they ask that you provide your PID, laundry machine number, problem, and the money you lost in the additional comments section. From there, Auxiliary Services should be able to get you any lost money or they will reach out to you for follow up information.

5. General Advice

Now that I’ve helped you with all the technical aspects that go into doing the laundry, let me give you some advice on actually doing your laundry. I prefer using Tide Pods, but laundry detergent works just fine. Reminder, don’t use too much detergent! When using the dryers, first things first, check to see if lint trap is clean.  Then, make sure you remember to use dryer sheets! They help to dry your clothes and keep away the wrinkles. Finally, set a timer on your phone for a couple minutes before your laundry cycle will be done so you have enough time to get to the machine if you aren’t staying to wait until the load is done. When finished, make sure to empty the lint trap for your dryer so that it’s ready for the next person.  If you forget about your laundry, chances are it will end up on a table in a big pile which I don’t think anyone wants. I hope that all these tips and tricks make doing Laundry easier and less stressful now that you know about the resources Carolina offers!

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