File 2593


Internet Access

Getting Connected

The instructions for connecting to the campus network can be found at http://help.unc.edu. The ResNET staff living in your community can also help you connect to the internet. See below for details about how to request technical support. 

Wireless Internet

Wireless network access (Wi-Fi) is available in all residence halls. 

Request Technology Support

ResNET provides campus residents with reliable, on-site IT support, educational programs, cutting-edge technologies and laser printing stations – all right in your residential community, all for FREE!

To request support:

  • Find a ResNET RCC (Residential Computing Consultant) in your residential community.
  • Visit http://help.unc.edu to search the Knowledgebase, open a Support Ticket or use UNC Live Chat.
  • Call 919-962-HELP and request on-site support.
  • Visit one of the IT Response Centers in the Undergraduate Library or SASB South.