Contact

Main Housing Office

Department of Housing & Residential Education
Student and Academic Services Building (SASB) North
Physical Address: 450 Ridge Road, Suite 1213, Chapel Hill, NC 27514
Mailing Address: CB #5500, Chapel Hill, NC 27599-5500

Phone: (919) 962-5401
Fax: (919) 962-1006
Email: housing@unc.edu

Office Hours: Monday - Friday, 8:00 am - 5:00 pm

Webmaster: housingwebmaster@unc.edu

 

RESIDENT CONCERNS

I have flyers I want to distribute to the Residence Halls.

I have a question about my Housing Assignment.

I would like to change rooms.

IT-related Issues

ResNET provides free, on-site technology support to residents of campus housing. To get help:

  • Vist a ResNET RCC in your residential community
  • Search our IT Knowledgebase at help.unc.edu
  • Open a Support Ticket
  • Use UNC Live Chat
  • Call 919-962-HELP (request on-site support)
  • Visit one of the IT Response Centers in the Undergraduate Library or SASB South.

Maintenance Issues

  • For non-emergencies, contact Housing Support through Fix My Room.
  • If your issue is an emergency, contact Housing Support at 919-966-2471. Please be advised this line is answered during regular business hours (M-F, 8 am - 6 pm).
  • If you have a facility emergency at nighttime, over the weekend or during an extended holiday, please contact your RA or the RA on duty for more immediate assistance.

I lost my key.

  • Visit your community office.

My roommate and I are having trouble getting along.

  • Talk to your Resident Advisor (RA) first. Depending on the situation, your Community Director may get involved. If it is decided a room change is necessary, that process is handled by your Community Director, not the main Housing office.

The halls are closed for break, and I need to get something important out of my room.

  • Contact the Department of Public Safety at 911 or 919-962-8100.