Apartments

Helpful Contact Information

Use this guide to determine which department to contact based on the situation:

WHO DO I CALL WHEN…

I am locked out my apartment?

Answer:  Public Safety (After Hours) 919-962-8100,
Baity Hill Office (During business hours, 8 a.m. to 6 p.m.) 919-843-8831

I need maintenance in my apartment?

Answer:  Fix My Room (Monday- Friday 8:00-6:30) go.unc.edu/fixmyroom,
Public Safety (After Hours), 919-962-8100

My neighbor is being noisy?

Answer:  Public Safety (After Hours), 919-962-8100,
Baity Hill Office (During business hours), 919-843-8831

I have an issue with my cable?

Answer: RESnet (All hours), 919-966-2471

I have an issue with my internet?

Answer:  RESnet (All hours), 919-966-2471

 

In case of an emergency, call 911.


Other important contact information:

Public Safety (Non-emergency): 919-962-8100
Fix My Room: 919-966-2471 | go.unc.edu/fixmyroom | fixmyroom@fac.unc.edu
ResNET: 919-962-4357 | its.unc.edu/support/resnet
Baity Hill Main Office: 919-843-8831 | Fax: 919-843-8846 | baityhill@unc.edu